In this issue we cover:

• Common incident handling practices across the industry. What are the trends on how tech companies approach incidents today?
• Incident review best practices. What are processes, tools and approaches that we can point to as sensible practices?
• Incident review practices of tomorrow. A few teams and companies have moved beyond what we’d call the best practices of today. What is their approach and how is it working?
• What tech can learn from incident handling in other industries. Incidents are not unique to tech; fields like healthcare, the military and many others have a long history of efficiently dealing with incidents. What can we learn from them?
• Incident review/postmortem examples and templates.